FAQ

Cypher is a multi-chain wallet for all your crypto and DeFi needs. You can swap, bridge, stake & earn track all your coins, browse dApps, and access your multi-chain NFTs from a single place.

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Cypher is a non-custodial wallet. i.e only you have sole control of your private keys. There is no need to trust a third party when using a non-custodial wallet, this also means that you are solely responsible for not losing your keys and requires that you take your own precautions to protect your funds.

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We're currently supporting Ethereum, Polygon, Avalanche, Binance Smart Chain, Fantom, Optimism, Arbitrum One, Base, zkSync Era, Polygon zkEVM, Shardeum, Evmos, Cosmos, Osmosis, Noble, Juno, and Stargaze.

• Open Cypher App.
• Tap on "Options" in the bottom right corner.
• Select "Support".
• "Start a conversation" and our team executive will respond to you.

Blockchain bridges work just like the bridges we know in the physical world. Just as a physical bridge connects two physical locations, a blockchain bridge connects two blockchain ecosystems. Bridges facilitate communication between blockchains through the transfer of information and assets.

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You can import your wallet with your seed phrase by using the "Import Wallet" option in Cypher.

• Go to "Options"
• Click on "Manage Wallet"
• Select "Import Wallet"
• Enter the seed phrase of the wallet you want to import (or) simply scan the QR code.
• That's it! Your wallet will be imported.

Your Cypher wallet will have only one seed phrase independent of chains. You can use the same seed phrase for every chain supported by Cypher.

We recommend not storing your seed phrase on any application or device that is connected to the internet. Storing them offline is the safest option.

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• Open Cypher App
• Select the "Browser" option in the bottom left corner.
• Enter the URL of the dApp you would like to browse.
• You can change the chains by clicking the chain logo on the upper right corner.

You can recover your Cypher Wallet by downloading the app again and inputting your seed phrase. This is the only way to recover your non-custodial wallet if you lose it.
That's why it's extremely important to never lose your seed phrase. You can save the key offline to keep it safe.

In Cypher Wallet $EVMOS delegators have a native staking option that comes with push notifications.
Push notifications communicate to the user how much $EVMOS they have to claim in rewards.
Users can then go straight from the notification to the wallet and claim and also restake those rewards.
Cypher can even notify users about bids on their NFTs from Orbit Market.

Cypher never stores any sensitive information like SSN and address we collect while you are applying for the card. All of it is stored with our bank.
We do not know where you transact with your card.

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A Custodial Wallet is defined as a wallet in which the private keys are held by a third party. Meaning, the third party has full control over your funds while you only have to give permission to send or receive payments.
A Non-Custodial Wallet is a type of Blockchain wallet that lets you be your own bank. This implies that users have full control over their funds and the associated private key.

Blockchain is a system of recording information in a way that makes it difficult or impossible to change, hack, or cheat the system.

Digital assets are stored and recorded on the blockchain ledger where they were issued (in most cases). Your ledger entry has a public and private key associated with it, which you can think of like a computer-generated email address and password.

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Transaction signing in Cypher is to safeguard your wallet from unauthorized access by taking your approval for every transaction you want to perform.

Cypher is located in Palo Alto, California with an office in Chennai, India